While the spread of the Coronavirus has led to severe restrictions in our daily lives, we at AceProx are trying our best to provide the same high level of customer service we are known for. Please understand that there will be no customer visits for the time being. Nevertheless you can contact us during the normal working hours by telephone or Email.
However, we do experience supply chain disruptions, particularly with all airfreight that may result in parts shortages and longer than normal lead times.
At this time, no products have been impacted. However, we urge customers to review inventory requirements and to place orders ASAP to avoid any delays that may materially impact your business.
As a result of the reduced airfreight capacities we already had to accept increased freight rates for several consignments. As a result we may charge an “Airfreight Surcharge” for items that are particularly effected by these extra costs.
We appreciate your understanding and your continued support.
Your AceProx Team